What should I do in an electrical emergency?

Question

Accepted Answer

If you encounter an electrical emergency such as burning smells, sparks, or exposed live wires:
1. Turn off the power at the mains if it is safe to do so.
2. Call the emergency services (999) immediately.
3. Once the immediate danger is resolved, you can contact Watts & Wire for repairs.

Watts & Wire does not offer a 24/7 emergency call-out service. For urgent but non-life-threatening issues during working hours (Mon-Fri 08:00-18:00, Sat 09:00-14:00), you can call 07700 900123 or send a message. On Sundays, only emergency calls are considered, but always prioritize safety and call 999 first.

What should I do in an electrical emergency?

Electrical Emergency Advice